Question 1

How do I log food?

Accepted Answer

Open the Tracker page, choose the meal you want to update, and search for the food you ate. Select the food, review the serving size, and add it to your daily log.

Question 2

How do I change a serving size?

Accepted Answer

Open the food item from your log and update the quantity or serving option. Save your changes to update the nutrition totals.

Question 3

How do I scan a barcode?

Accepted Answer

Open the food-search area and tap the barcode-scanner icon. Allow camera access when prompted, then place the product barcode inside the camera frame.

Question 4

How do I save a recipe?

Accepted Answer

Open a recipe and tap the save icon. The recipe will appear in Saved Recipes. You can also add it to one or more collections to keep your recipes organized.

Question 5

How do recipe collections work?

Accepted Answer

Collections are optional. A saved recipe can remain in All Recipes without a collection, or it can be added to multiple collections. Deleting a collection does not delete the saved recipes inside it.

Question 6

How do I save a meal?

Accepted Answer

Create or open a meal and choose the save option. Saved meals can be reused when planning future meals.

Question 7

How do I plan a meal?

Accepted Answer

Open the Planner page, choose a date and meal type, then add a recipe, saved meal, or custom meal.

Question 8

How does the pantry work?

Accepted Answer

Add ingredients you currently have to your Pantry. You can update or remove pantry items as your available ingredients change.

Question 9

How does the grocery list work?

Accepted Answer

Add ingredients to your grocery list from supported recipe and meal-planning areas, or add items manually. Check off items as you shop.

Question 10

How do I reset my password?

Accepted Answer

On the sign-in screen, choose the password-reset option and follow the instructions sent to your email address. If you sign in with Apple or Google, your sign-in method is managed through that provider.

Question 11

How do I manage my subscription?

Accepted Answer

HealthyCrown subscriptions purchased through the App Store are managed through your Apple account. Open your iPhone Settings, tap your name, then tap Subscriptions.

Question 12

How do I restore a purchase?

Accepted Answer

Open the subscription area in HealthyCrown and choose Restore Purchases while signed in with the Apple account used for the original purchase.

Question 13

How do I delete my account?

Accepted Answer

In the HealthyCrown app, go to Profile → Delete Account and follow the instructions. Deleting your HealthyCrown account permanently removes the account and associated app data. It does not automatically cancel an App Store subscription.

Question 14

How do I change notification settings?

Accepted Answer

Open Profile → Notifications to update your reminder settings. You can also manage HealthyCrown notification permissions in your iPhone Settings.

Question 15

How do I contact support?

Accepted Answer

Email support@healthycrown.app. Include a brief description of the issue and the steps that caused it. Do not send your password, payment details, or other sensitive information.

HealthyCrown

Support

Frequently asked questions